Agerpoint Privacy Policy

 

This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

SECTION 1 – INFORMATION PROTECTION

What personal information do we collect from the people that visit our blog, website or app?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, subscribe to a newsletter or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested

  • To improve our website in order to better serve you

  • To allow us to better service you in responding to your customer service requests

  • To send periodic emails regarding your order or other products and services

With whom may your personal information be shared?

Except as explicitly described in this Privacy Policy, we do not sell or share your personal information to third parties without your consent.

We may provide personal information to third-party service providers like credit card processors, email marketing providers, digital marketing services, etc. in order to better understand our users’ needs and to optimize this service and experience. This information includes, but is not limited to, name, email address, a device’s IP address, device screen size, device type (unique device identifiers), browser information, geographic location, and the preferred language used to display our website.

Lastly, in the event Agerpoint or substantially all of its assets are acquired, we would transfer all customer data and other personal information of its users to the new owner. 

What choices are available to you regarding the collection, use, and distribution of your personal information?

We believe that you should have access to your personal information. If at any time you need to access, amend, or potentially delete any personal information you have provided us, please email privacy@agerpoint.com.

We may send emails for promotions, changes to the site, or other information that we feel you may be interested in. If you no longer wish to receive those emails, you may click the unsubscribe link that is included at the bottom of each email or email us directly.

In addition, we occasionally send mailers to your physical address. If you no longer wish to receive mailers, please email us directly.

You also have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, you will be unable to use those Agerpoint services that require registration.

California residents have certain rights, under California privacy laws, regarding their personal information. See the California Privacy Policy for more details.

How do we protect your information?

  • Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible

  • We do not use Malware Scanning

  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

  • We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information

All transactions are processed through a gateway provider and are not stored or processed on our servers.

SECTION 2 – USE OF COOKIES

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart

  • Understand and save user’s preferences for future visits

  • Understand and save user’s preferences for future visits

  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third‐party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

  • If users disable cookies in their browser:

  • If you turn cookies off, some of the features that make your site experience more efficient may not function properly. Some of the features that make your site experience more efficient and may not function properly.

SECTION 3 – THIRD‐PARTY DISCLOSURES

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. We do not include or offer third‐party products or services on our website.

SECTION 4 – GOOGLE DISCLOSURE

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.https://support.google.com/adwordspolicy/answer/1316548?hl=en

We have not enabled Google AdSense on our site but we may do so in the future.

SECTION 5 – CALIFORNIA ONLINE PRIVACY PROTECTION ACT

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

See more at:http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.

  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

  • Our Privacy Policy link includes the word Privacy and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

Can change your personal information:

  • By logging in to your account

  • It’s also important to note that we do not allow third‐party behavioral tracking

Agerpoint California Privacy Policy

As of January 1, 2020, the California Consumer Privacy Act (CCPA) grants these specific rights to California residents.

  1. The right to request disclosure of your business’ data collection and sales practices in connection with the requesting consumer, including the categories of personal information you have collected, the source of the information, your use of the information and, if the information was disclosed or sold to third parties, the categories of personal information disclosed or sold to third parties and the categories of third parties to whom such information was disclosed or sold;

  2. The right to request a copy of the specific personal information collected about them during the 12 months before their request (together with right #1, a “personal information request”);

  3. The right to have such information deleted (with exceptions);

  4. The right to request that their personal information not be sold to third parties, if applicable; and

  5. The right not to be discriminated against because they exercised any of the new rights.

For more details on our Privacy Policy, please see the below topics:

How to contact us:

If you wish to contact us to update your information, please feel free to contact us at privacy@agerpoint.com.

If you have any questions, comments or concerns with respect to our privacy practices or this Privacy Policy, please feel free to contact us at privacy@agerpoint.com.

 

To submit a personal information or erasure request under CCPA, email us at privacy@agerpoint.com.  You will need to provide your email address.

 

If there are any questions regarding this privacy policy, you may contact us using the information below.

Agerpoint
PO Box 14827
Durham, NC 27709

SECTION 6 – COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

SECTION 7 – FAIR INFORMATION PRACTICES

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

  • We will notify you via email

    • Within 7 business days

  • We will notify the users via in‐site notification

    • Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non‐compliance by data processors.

SECTION 8 – CAN SPAM ACT

The CAN‐SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions

  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses

  • Identify the message as an advertisement in some reasonable way

  • Include the physical address of our business or site headquarters

  • Monitor third‐party email marketing services for compliance, if one is used

  • Honor opt‐out/unsubscribe requests quickly

  • Allow users to unsubscribe by using the link at the bottom of each email

  • If at any time you would like to unsubscribe from receiving future emails, you can email us at legal@agerpoint.com (Follow the instructions at the bottom of each email.) and we will promptly remove you from ALL correspondence.

SECTION 9 – THIRD‐PARTY LINKS

Certain content, products, and services available via our service may include materials from third parties.

Third‐party links on this site may direct you to third‐party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third‐party materials or websites, or for any other materials, products, or services of third parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third‐party websites. Please review carefully the third‐party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third‐party products should be directed to the third party.

SECTION 10 – CHANGES

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

SECTION 11 – CONTACT INFORMATION

If there are any questions regarding this privacy policy, you may contact us using the information below.

Agerpoint
PO Box 14827
Durham, NC 27709

Last Updated on 08/31/2022